Description
Course Overview:
This course is aimed at providing participants with the skills and knowledge to effectively develop and deliver managed services within the framework of digital business transformation. Participants will learn how to align their offerings with emerging technologies and market demands, using the unique 3Rivers Global Framework, which integrates industry best practices and digital use cases.
Target Audience:
- Leaders in telecommunications, managed services, and IT services
- Product managers and service delivery managers
- Sales, marketing, and business development professionals
- Technical architects involved in service creation and delivery
Course Objectives:
- Understand digital transformation and its critical role in managed services.
- Apply the 3Rivers Global Framework to accelerate service development.
- Optimize service delivery models through automation and AI-driven insights.
- Utilize digital use cases and templates for developing high-impact, scalable managed services.
- Address emerging market trends and competitive landscapes to capture growth.
- Master customer-centric strategies, focusing on customer outcomes and business value.
