Terms and Conditions – Website Development Packages

Last Updated: January 2025

1. Introduction

These Terms and Conditions (“Agreement”) govern the website development services provided by 3Rivers Global LLC (“Company”, “we”, “us”) to the client (“Client”, “you”). By purchasing a website development package, you agree to abide by the following terms.

2. Website Development Packages & Turnaround Times

We offer the following website development packages with the corresponding estimated turnaround times:

  • Small Business Website or Landing Page: 2 weeks
  • Simple Website or Mid-Range Landing Page Development: 3 weeks
  • Mid-Range Website or Complex Landing Page Development: 4 weeks

Turnaround times begin upon receipt of all required materials, including but not limited to branding assets, written content, and imagery. Delays in submission may extend the completion timeline.

3. Scope of Services

The inclusions for each package are as indicated in the following:

4. Hosting & Domain Name

  • Website hosting is included for one (1) year. After this period, hosting renewal fees will apply.
  • Domain name registration is charged at cost and must be renewed annually. If the Client already owns a domain, it may be used for the website.
  • Failure to renew the hosting or domain will result in website suspension or deletion.

5. Add-On Costs & Optional Services

Additional services are available upon request and subject to extra charges:

  • Domain Name: Charged at cost
  • Logo Design: Custom logos available for an additional fee
  • Website Management: Monthly maintenance, backups, and updates
  • Content Development: Copywriting and content creation services
  • SEO/SEM Services: Advanced search engine optimization and digital marketing campaigns

6. Client Responsibilities

  • The Client is responsible for providing necessary content, including text, images, branding elements, and any required assets, before the development process begins.
  • The Client must review and approve all drafts within the given timeframe to avoid delays.
  • The Client is responsible for any third-party integrations or licensing fees unless otherwise specified.

7. Revisions & Modifications

  • Each package includes one round of free revisions for Small Business Website Development, two rounds of free revisions for Simple Website or Mid-Range Landing Page Development and three rounds of free revisions for Mid-Range Website or Complex Landing Page Development. Additional revision requests will be billed at an hourly rate.
  • Any modifications requested after the website is launched will be considered a separate project and quoted accordingly.

8. Cancellations & Refund Policy

  • Cancellations within 48 hours of purchase are eligible for a full refund.
  • Cancellations after 48 hours but before work begins will be subject to a 25% processing fee.
  • Once development has started, refunds are not available.
  • If the project is delayed due to the Client’s lack of response for more than 30 days, the project will be placed on hold. Restarting the project may incur additional fees.

9. Intellectual Property & Ownership

  • Upon final payment, the Client owns the website design and content. However, 3Rivers Global LLC reserves the right to use the completed project in its portfolio and marketing materials.
  • Proprietary tools, themes, or plugins used in development may be subject to licensing terms. The Client may need to renew or purchase licenses independently.

10. Limitation of Liability

  • We are not liable for any loss of revenue, downtime, security breaches, or damages resulting from third-party hosting, plugins, or external factors.
  • While we implement industry-standard security measures, we are not responsible for cyberattacks or data loss after website delivery.

11. Agreement Acceptance

By purchasing a website development package, you acknowledge that you have read, understood, and agree to these terms.

For any questions or custom service requests, contact us at +1 (415) 729 2491 and transform@dbx.3RiversGlobal.com.

3Rivers Global LLC – Build. Grow. Scale.